Privacy Policy

Privacy Policy

JackpotCity is committed to maintaining your trust by protecting personal information we collect about our users. This privacy policy explains what information we collect, how it is used and with whom it may be shared.

Information Collection

When you use JackpotCity's services, we may collect certain types of information about you:

User registration: We require a username, email address and password to create an account.
Payment information: When making transactions through our platform, your payment details (such as card number and expiration date) are stored securely with third-party providers like Stripe or PayPal. We do not have direct access to this sensitive data.
Browser cookies: Like most websites, we use browser cookies to improve user experience, remember preferences, analyze usage patterns and maintain session state for our games and other features.

Data Use

We collect personal information:

To provide JackpotCity services (e.g., user authentication, game participation).
For marketing purposes to personalize advertising content based on your interests.
To enhance site performance by monitoring user behavior.
Comply with regulatory requirements in jurisdictions where we operate.

Sharing Personal Data

In certain cases, we might share personal data:

With our parent company (Bayton Ltd) and its affiliates for operational or financial purposes only.
Third-party service providers like customer support companies to help resolve technical issues.
Compliance with relevant authorities' requests when necessary.

We will not sell your information nor disclose it with unrelated parties without prior consent from you.

Data Storage

All user data is stored securely in databases hosted by reputable third-parties (e.g., AWS RDS), subjecting them to industry-standard security measures like encryption at rest and access control. Your payment details are encrypted using HTTPS on our site.

Cookies Policy

Our use of browser cookies aims to enhance the JackpotCity experience, ensuring it remains as seamless and secure as possible for all users:

Essential: We might store session information (e.g., logged-in state) or analytics tracking codes.
Personalized ads based on user behavior for targeted advertising purposes.

We do not sell personal data. If you're concerned about this topic, consider limiting our cookie usage with your browser settings.

Third-Party Links

If JackpotCity includes a link to another site, this does not imply endorsement of said third-party website's policies and terms of use. Please review each external provider's privacy policy on their respective sites.

User Rights

You have rights regarding personal data stored in our possession:

Right to access or erase collected information.
Ability to withdraw consent for further processing.
Right to restrict processing based on applicable laws, such as GDPR.

Please contact us using the email support link provided to exercise these rights.

Security Measures

To safeguard user security and prevent unauthorized access:

Use of Secure Sockets Layer (SSL) 128-bit encryption technology when transmitting data between servers and browsers.
Limited employee access with secure login credentials for databases storing sensitive information.
Regular vulnerability scans, audits, penetration testing and monitoring by specialized firms.

JackpotCity will notify affected individuals in the event of a serious breach affecting personal or financial security. We guarantee our highest priority to minimize such incidents through rigorous implementation, compliance and continuous improvement processes.

Changes

From time to time we may update this Privacy Policy. Revisions are announced via email notifications when you log into your account. If substantial changes occur that directly impact user rights under applicable laws (e.g., GDPR), please review these notices carefully before continuing use of our services.

Your ongoing patronage signifies acceptance and understanding of the revised policy conditions outlined above.